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dissatisfaction with complaints

  • 1 неудовлетворение жалобы

    dissatisfaction with complaints

    Русско-английский синонимический словарь > неудовлетворение жалобы

  • 2 complaint

    Gen Mgt
    an expression of dissatisfaction with a product or service, either orally or in writing, from an internal or external customer. A customer may have a genuine cause for complaint, although some complaints may be made as a result of a misunderstanding or an unreasonable expectation of a product or service. How a complaint is handled will affect the overall level of customer satisfaction and may affect longterm customer loyalty. It is important for providers to have clear procedures for dealing rapidly with any complaints, to come to a fair conclusion, and to explain the reasons for what may be perceived by the customer as a negative response.

    The ultimate business dictionary > complaint

  • 3 Klage

    f; -, -n
    1. geh. (Ausdruck des Schmerzes) complaint; (Wehklage) lament (um for)
    2. (Beschwerde) complaint; ( keinen) Grund zur Klage haben have (no) cause ( oder grounds) for complaint; über jemanden / etw. Klage führen lodge a complaint about s.o. / s.th.
    3. JUR. suit, action; Klage erheben gegen file a suit against, sue ( wegen for); eine Klage auf Schadenersatz an action for damages; siehe auch Anklage
    * * *
    die Klage
    (Beschwerde) complaint;
    (Wehklage) plaint; lament;
    (zivilrechtlich) action; suit; plaint
    * * *
    Kla|ge ['klaːgə]
    f -, -n
    1) (= Beschwerde) complaint

    (bei jdm) über jdn/etw Kláge führen — to lodge a complaint (with sb) about sb/sth

    Klágen (über jdn/etw) vorbringen — to make complaints (about sb/sth)

    Grund zu Klágen or zur Kláge — reason for complaint or to complain

    dass mir keine Klágen kommen! (inf) — don't let me hear any complaints

    2) (= Äußerung von Schmerz) complaint; (= Äußerung von Trauer) lament(ation) (
    um, über +acc for); (= Klagelaut) plaintive cry
    3) (JUR) (im Zivilrecht) action, suit; (im Strafrecht) charge, action; (= Scheidungsklage) petition, action; (= Klageschrift, Wortlaut) (im Strafrecht) charge; (im Zivilrecht) charge, plaint

    eine Kláge gegen jdn einreichen or erheben — to institute proceedings against sb

    eine Kláge abweisen — to reject a charge

    über eine Kláge entscheiden — to reach a decision on a charge

    eine Kláge auf etw (acc) — an action for sth

    öffentliche Kláge — criminal charge

    * * *
    1) (a legal case: He brought an action for divorce against his wife.) action
    2) ((an) act of lamenting: the lamentations of the widow.) lamentation
    3) (a poem or piece of music which laments something: This song is a lament for those killed in battle.) lament
    4) (a show of grief, regret etc: I'm not going to sit listening to her laments all day.) lament
    5) ((a statement of one's) dissatisfaction: The customer made a complaint about the lack of hygiene in the food shop.) complaint
    * * *
    Kla·ge
    <-, -n>
    [ˈkla:gə]
    f
    1. (geh: Ausdruck von Trauer) lament[ation] form
    ▪ \Klage um jdn/etw lamentations for sb/sth
    2. (Beschwerde) complaint
    ein berechtigter Grund zur \Klage reasonable grounds for complaint
    dass mir keine \Klagen kommen! (fam) don't let me hear any complaints [about you]!
    3. JUR action, lawsuit, charge, indictment
    eine \Klage ist zulässig an action lies
    ▪ eine \Klage auf etw akk an action for sth
    \Klage einer Gruppe class action
    \Klage aus einer Schuldurkunde/aus fremdem Recht debenture/derivative action
    \Klage auf Feststellung der Unwirksamkeit einer Kündigung action for wrongful dismissal
    \Klage wegen Vertragsverletzung action for breach of contract
    eine \Klage auf Schadenersatz a claim for compensation
    schikanöse \Klage vexatious proceedings
    unzulässige \Klage inadmissible action
    eine \Klage abweisen to dismiss a suit [or an action]
    eine \Klage [gegen jdn] anstrengen to file a suit [or bring an action] [against sb]
    eine \Klage [gegen jdn] einreichen to institute [legal] proceedings [against sb], to bring [or enter] [or file] an action [against sb], to take legal action [against sb]
    eine \Klage fallen lassen/zurückziehen to drop/withdraw an action
    [bei jdm] über jdn/etw \Klage führen to make [or lodge] a complaint [with sb] [or complain [to sb]] about sb/sth
    [über jdn/etw] \Klagen vorbringen to make complaints [or complain] [about sb/sth]
    * * *
    die; Klage, Klagen
    1) (aus Trauer) lamentation; lament; (wegen Schmerzen) complaint
    2) (Beschwerde) complaint

    keinen Grund zur Klage geben/haben — give/have no grounds pl. or reason for complaint

    bei jemandem über jemanden/etwas Klage führen — make a complaint to somebody or lodge a complaint with somebody about somebody/something

    3) (Rechtsw.) (im Zivilrecht) action; suit; (im Strafrecht) charge

    [öffentliche] Klage gegen jemanden einreichen/erheben — bring an action against somebody; institute [criminal] proceedings against somebody

    * * *
    Klage f; -, -n
    1. geh (Ausdruck des Schmerzes) complaint; (Wehklage) lament (
    um for)
    2. (Beschwerde) complaint;
    (keinen) Grund zur Klage haben have (no) cause ( oder grounds) for complaint;
    über jemanden/etwas Klage führen lodge a complaint about sb/sth
    3. JUR suit, action;
    Klage erheben gegen file a suit against, sue (
    wegen for);
    eine Klage auf Schadenersatz an action for damages; → auch Anklage
    * * *
    die; Klage, Klagen
    1) (aus Trauer) lamentation; lament; (wegen Schmerzen) complaint
    2) (Beschwerde) complaint

    keinen Grund zur Klage geben/haben — give/have no grounds pl. or reason for complaint

    bei jemandem über jemanden/etwas Klage führen — make a complaint to somebody or lodge a complaint with somebody about somebody/something

    3) (Rechtsw.) (im Zivilrecht) action; suit; (im Strafrecht) charge

    [öffentliche] Klage gegen jemanden einreichen/erheben — bring an action against somebody; institute [criminal] proceedings against somebody

    * * *
    -n f.
    complaint n.
    lament n.
    lamentation n.
    sorrow n.

    Deutsch-Englisch Wörterbuch > Klage

  • 4 reclamación

    f.
    1 reclamation, claim, petition, claiming back.
    Reclamación de tierras Land retrieval.
    2 complaint, reclamation, statement of dissatisfaction.
    3 reclamation, retrieval.
    Reclamación de tierras Land retrieval.
    * * *
    1 (demanda) claim, demand
    2 (queja) complaint, protest, objection
    \
    presentar una reclamación to lodge a complaint
    * * *
    noun f.
    * * *
    SF
    1) (=queja) complaint

    formular o presentar una reclamación — to make o lodge a complaint

    2) (=reivindicación) claim
    * * *
    a) (petición, demanda) claim
    b) ( queja) complaint

    hacer una reclamación — to lodge o make a complaint

    * * *
    = chaser, chasing, claiming, complaint, recall, recall notice, claim, claim, letter of complaint, appeal, appeal.
    Ex. This package enables the library to carry out the following functions: title searches; keyword searches; generating overdues; generating chasers; printing applications, generating loan statistics; generating reports.
    Ex. Various other facilities are available, such as printed orders, chasing, and maintenance of records.
    Ex. The Serials Control System handles check-in, claiming and union list of serial publications.
    Ex. CACs have dealt with pre-shopping advice, education on consumers' rights and complaints about goods and services, advising the client and often obtaining expert assessments.
    Ex. To send a recall, display the circulation status of the copy to be recalled.
    Ex. The mail lag in days is the time required for a recall notice to be delivered and for a borrower to return the document to the library.
    Ex. Dialog also wants relief from outstanding royalty claims from the American Chemical Society.
    Ex. In libraries, a claim is a notice sent to a dealer that an order or item ordered has not been received within a reasonable period of time.
    Ex. In the course of reading this article, you may spot a factual error which makes you bristle, or you may think the writing is biased, but by now the ink has dried; all you can do is send a letter of complaint.
    Ex. Special prominence has been given to the appeals to implement this task, in which libraries have to play an influential part.
    Ex. This article details the first decision in a case of copyright infringement, the appeal, and the dissention of one of he judges.
    ----
    * cola de reclamaciones = recall queue.
    * después de la reclamación = postcomplaint [post-complaint].
    * hacer una reclamación = lodge + complaint, place + claim.
    * interponer una reclamación = file + complaint, appeal.
    * mecanismo de reclamación = appeals process, appeals mechanism, appeals procedure.
    * normativa de reclamaciones = claim policy.
    * poner una reclamación = appeal.
    * posterior a la reclamación = postcomplaint [post-complaint].
    * presentar una reclamación = enter + complaint, place + claim, file + complaint.
    * procedimiento de reclamación = appeals process, appeals mechanism, appeals procedure.
    * procedimiento de reclamaciones = grievance procedure.
    * proceso de reclamación = appeals process.
    * proveedor de reclamaciones = claim vendor.
    * reclamación de publicaciones periódicas = periodical claiming.
    * reclamaciones publicitarias = advertising claim.
    * sistema de aviso de reclamaciones = claims warning system.
    * sistema de reclamaciones = chasing system.
    * * *
    a) (petición, demanda) claim
    b) ( queja) complaint

    hacer una reclamación — to lodge o make a complaint

    * * *
    = chaser, chasing, claiming, complaint, recall, recall notice, claim, claim, letter of complaint, appeal, appeal.

    Ex: This package enables the library to carry out the following functions: title searches; keyword searches; generating overdues; generating chasers; printing applications, generating loan statistics; generating reports.

    Ex: Various other facilities are available, such as printed orders, chasing, and maintenance of records.
    Ex: The Serials Control System handles check-in, claiming and union list of serial publications.
    Ex: CACs have dealt with pre-shopping advice, education on consumers' rights and complaints about goods and services, advising the client and often obtaining expert assessments.
    Ex: To send a recall, display the circulation status of the copy to be recalled.
    Ex: The mail lag in days is the time required for a recall notice to be delivered and for a borrower to return the document to the library.
    Ex: Dialog also wants relief from outstanding royalty claims from the American Chemical Society.
    Ex: In libraries, a claim is a notice sent to a dealer that an order or item ordered has not been received within a reasonable period of time.
    Ex: In the course of reading this article, you may spot a factual error which makes you bristle, or you may think the writing is biased, but by now the ink has dried; all you can do is send a letter of complaint.
    Ex: Special prominence has been given to the appeals to implement this task, in which libraries have to play an influential part.
    Ex: This article details the first decision in a case of copyright infringement, the appeal, and the dissention of one of he judges.
    * cola de reclamaciones = recall queue.
    * después de la reclamación = postcomplaint [post-complaint].
    * hacer una reclamación = lodge + complaint, place + claim.
    * interponer una reclamación = file + complaint, appeal.
    * mecanismo de reclamación = appeals process, appeals mechanism, appeals procedure.
    * normativa de reclamaciones = claim policy.
    * poner una reclamación = appeal.
    * posterior a la reclamación = postcomplaint [post-complaint].
    * presentar una reclamación = enter + complaint, place + claim, file + complaint.
    * procedimiento de reclamación = appeals process, appeals mechanism, appeals procedure.
    * procedimiento de reclamaciones = grievance procedure.
    * proceso de reclamación = appeals process.
    * proveedor de reclamaciones = claim vendor.
    * reclamación de publicaciones periódicas = periodical claiming.
    * reclamaciones publicitarias = advertising claim.
    * sistema de aviso de reclamaciones = claims warning system.
    * sistema de reclamaciones = chasing system.

    * * *
    1 (petición, demanda) claim
    2 (queja) complaint
    hacer una reclamación to lodge o make a complaint
    * * *

     

    reclamación sustantivo femenino
    a) (petición, demanda) claim


    reclamación sustantivo femenino
    1 (queja) complaint
    hoja de reclamaciones, complaints book
    2 (petición) claim, demand: está tramitando la reclamación de la custodia de sus hijos, she's claiming custody of the children
    ' reclamación' also found in these entries:
    Spanish:
    impresa
    - impreso
    - legítimo
    English:
    claim
    - complaint
    - demand
    - disallow
    - put in
    - reclamation
    - come
    * * *
    1. [petición] claim, demand
    2. [queja] complaint;
    hacer una reclamación to make a complaint
    3. [a un seguro] claim
    * * *
    f
    1 COM complaint
    2 POL claim, demand
    * * *
    1) : claim, demand
    2) queja: complaint
    * * *
    reclamación n (queja) complaint

    Spanish-English dictionary > reclamación

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